Home News Prudential Life Insurance Ghana to protect customers response to COVID-19
Prudential Life Insurance Ghana to protect customers response to COVID-19

Prudential Life Insurance Ghana to protect customers response to COVID-19


Prudential Life Insurance Ghana to protect customers response to COVID-19.

In response to the unprecedented situation with corona virus (COVID-19), Prudential Life Insurance Ghana is announcing a series of measures aimed at providing our customers with additional peace of mind and assurance that we will continue to provide the service they have come to expect from us, even with a lockdown
Across the continent, where Prudential has a presence, we are:

  • Providing customers, staff and agents with a range of additional COVID-19 insurance cover at no cost to themselves
  • Waiving ‘pandemic’ exclusions written into policy language
  • Waiving waiting period on all policies if death is by COVID -19
  • Simplifying claims procedures and enabling claims to be made via WhatsApp
  • Setting up dedicated claims teams
  • Enabling customers to buy insurance without the need to meet face to face with an agent
  • Providing additional training and incentives to our agents to continue to provide advice and access to insurance at this time
  • All of Prudential Life Insurance Ghana’s offices will be closed to the public for the duration of the lockdown. However, we recommend that all our customers use our remote/digital self-service channels itemized below:

Telephone: 0302 208 877
Email: customerservice@prumail.com.gh
Facebook and Instagram: @prulifegh
Website (live chat): www.prudential.com.gh
Short code (USSD): Dial *395*778# or 365*778# and follow the prompts to pay premiums, manage your account(s), make policy enquiries and request statements. Access this link for further details: https://prudential.com.gh/pruaccess/

Emmanuel Mokobi Aryee, CEO of Prudential Life Insurance Ghana said “We realize this is a worrying time for everyone and we want to reassure you that protecting the health and wellness of our customers, employees and partners is our primary concern.

At Prudential we have been delivering promises for over 170 years and this time period will be no different. I am proud of the measures we are announcing today and know that they will provide our customers with additional peace of mind. Let’s keep ourselves and each other safe.”

Read Also : On Updates To Ghana’s Enhanced Response To The Coronavirus Pandemic


Giving our cherished viewer the opportunity with 1,000,000 Donation Shares. FUND RAISING PROJECT. Join the Hausa Television family now!

Africa serves as a home to over 1.216 billion people, yet it’s difficult for these 53 countries to communicate with each other due to 1250–3000 numerous languages present per country. Business and organisation face this same challenge as they look to expand to Africa.

However, the Hausa language serves as a language for communication across West Africa which spans among other countries with over 170 million speakers.

Our plan for the future starts with you.
kindly buy one(1) or more of the shares to receive all the benefit.



Ghana GH¢ 5.00 | Nigeria NGN 500.00 | Niger XOF 500.00 | USA US$ 5.00 | Saudi SAR 5.00 | Europe EUR 5.00. Terms and conditions apply.

Enable Notifications    OK No thanks